Privacy Policy

Last Updated: 1st January 2026

At Labshop.in, we are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy explains our practices when you access our website, place an order, or submit an enquiry.

Information We Collect

We may collect the following information:

  • Name, phone number, email address

  • Billing and shipping address

  • GST details (where applicable)

  • Order, enquiry, and communication details

  • Technical data such as IP address, browser type, and website usage

Payment-related information such as card numbers, UPI IDs, or bank details is not stored or processed by us directly.

Payment Processing

All online payments are processed securely through Razorpay or other authorized payment gateways. We do not have access to or store your complete payment credentials. Payment gateways operate under their own privacy and security standards and comply with applicable regulations.

How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Contacting you regarding orders, bulk enquiries, or service updates

  • Providing customer support

  • Generating invoices and maintaining transaction records

  • Improving website performance and user experience

  • Meeting legal, accounting, and regulatory requirements

We do not sell, rent, or misuse your personal data.

Data Security

We implement reasonable technical and administrative safeguards to protect personal information from unauthorized access, alteration, or disclosure. Access to data is limited to authorized personnel only and used strictly on a need-to-know basis.

Third-Party Services

We may share limited information with trusted third parties such as:

  • Payment gateways (e.g., Razorpay)

  • Courier and logistics partners

  • IT and website service providers

Such sharing is restricted to what is necessary to perform their services and is governed by confidentiality obligations.

Cookies & Analytics

Our website may use cookies and analytics tools to understand user behavior, improve functionality, and measure traffic. You may disable cookies through your browser settings, but certain features of the website may not function correctly.

User Consent

By using this website, submitting forms, or completing transactions, you consent to the collection and use of information in accordance with this Privacy Policy.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page and will be effective immediately upon publication.

Contact Information

For any questions related to this Privacy Policy or your personal data, please contact us using the details available on our website.